This is the very first time anyone ever mentions that these shipments are bundled. He informed me that they are waiting for another smoker to get finished and then they are shipping on Friday and as soon as they ship they will call and give me a deliver date. On Thursday I called and speak to her and the owner this time. Spoke to the same woman and she informed me it hadn't been shipped yet, but that it was shipping this week and she would let me know once she got a date. Nov 5 - second week since smoker was ready to shipĪgain, I hadn't received a call from them, so I had to call them to check on the delivery date. I had no problem with that, since that would give me plenty of time to use the smoker a few times prior to Thanksgiving. Since I was going to be out of town some of the up coming week, she told me they would have it delivered the week of Nov 5 and that they would call and give me the delivery date. I had decided when I ordered the smoker to have them arrange shipping, since it was an 8 hour drive from where I live to their facility. I spoke to their female customer service rep that answers the phones. I hadn't heard anything from Lang about how my smoker was coming, so I called them. I was told it would take a couple of weeks to build and they would let me know when it was ready had been looking for a new smoker and decided to purchase the 48 Hybrid Deluxe Patio model.Ĭalled Lang and ordered my smoker. This review is in regard to the customer service, shipping experience and quality of product from Lang BBQ Smokers. Call today to order a Lang and start making the best backyard barbecue memories with your family and friends! Lang BBQ Smokers are easy to keep clean so you can spend your time grilling, smoking and enjoying the most moist, succulent barbecue with your family. This method of creating clean heat circulating around the meat sizzles off fat for a healthy, lean, delectable barbecue flavor.īarbecue enthusiasts can alter cooking methods to create more of a smoked flavor as tastes dictate. The Lang cookers are called "stick burners" because they burn wood on one side of the unit, in the firebox, to create heat circulating evenly around the meat in the main cooking compartment. The Lang BBQ Smoker Cooker is the originator of the reverse flow, off-set firebox design that, along with the heavy, 1/4-inch plate steel construction, allows for even, consistent sizzling and searing of the meat to goof-proof perfection. Lang BBQ Smokers® are the #1 BBQ smoker cookers because they use a revolutionary way of grilling, cooking and smoking meat, chicken and seafood to perfection.
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